Return Policy

Last updated: [27.12.2025]

Due to the nature of food products, returns are not accepted once an order has been delivered.

However, we will consider replacement or refund requests only in the following cases:

  • Damaged product

  • Wrong item delivered

  • Missing items

  • Quality issues

Mandatory Proof

  • An unboxing video (clear and uninterrupted) is mandatory for all return or refund requests.

  • Requests without video proof will not be accepted.

Timeframe to Raise a Request

  • Issues must be reported within 24 hours of delivery by contacting us at:

    • 📧 shop@balajiswagruha.com

    • 📞  9182921981